SHIPPING POLICY
Free tracked shipping on every order.
Processing: orders are prepared and shipped within 24 hours on business days. During peak periods (Black Friday, December), please allow up to 48 hours.
Estimated delivery times (after dispatch):
- United States: 3 to 7 business days
- Canada: 5 to 10 business days
- United Kingdom: 4 to 8 business days
- Australia and New Zealand: 6 to 10 business days
- Europe: 5 to 9 business days
- Rest of the world: 7 to 14 business days
Tracking: a tracking number is emailed to you as soon as your parcel ships. You can also follow your order from the “Track my order” page.
Holiday delivery: to receive an advent calendar before December 1st, we recommend ordering before November 20th (United States).
Customs and taxes: orders shipped outside the United States may be subject to local import duties or taxes, which remain the responsibility of the recipient.
Lost or damaged parcels: if your parcel is lost in transit or arrives damaged, contact us at info@tryvosk.com with your order number and photos; we will send a replacement or refund you in full.
Spartan Celestic Group LLC · 262 Chapman Rd, Suite 240, Newark, DE 19702, United States