Privacy policy

Last updated: September 21, 2026

This Privacy Policy describes how VOSK, a brand operated by Spartan Celestic Group LLC (“we”, “us”), collects, uses and shares your personal information when you visit tryvosk.com, make a purchase or contact us.

Information we collect

  • Order information: name, billing and shipping address, email address, phone number, payment information (processed by our payment providers; we never see your full card number).
  • Device and usage information: IP address, browser type, pages viewed, referring site, collected through cookies and similar technologies.
  • Communications: messages you send us by email or through our contact form.

How we use your information

  • To process and deliver your orders and send order confirmations, tracking updates and receipts.
  • To provide customer support and handle returns.
  • To detect and prevent fraud.
  • To send you marketing emails, if you have opted in; you can unsubscribe at any time using the link in each email.
  • To analyse and improve our site and advertising (including through pixels from Meta, Google and TikTok).

Sharing your information

We share your information with service providers who help us run our business: Shopify (store platform), payment processors, shipping carriers, email and analytics providers, and advertising platforms. We may also share information to comply with applicable laws or to protect our rights. We do not sell your personal information.

Cookies

We use cookies to run the site, remember your cart, and measure the performance of our advertising. You can control cookies through your browser settings; some features of the site may not work without them.

Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at info@tryvosk.com. Residents of California, Virginia, Colorado and other US states with privacy laws, as well as residents of the EEA and the UK, may exercise the rights granted by their local law; we will not discriminate against you for doing so.

Data retention

We keep your order information for as long as necessary to fulfil the order and to comply with our legal obligations (tax, accounting), then delete or anonymise it.

Security

We use industry-standard measures to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Children

Our site is not intended for purchase by children under 16. We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time; the date at the top indicates the latest version.

Contact

Spartan Celestic Group LLC · 262 Chapman Rd, Suite 240, Newark, DE 19702, United States · info@tryvosk.com