PAYMENT & SHIPPING
Payment methods
We accept Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay. All prices are shown in US dollars. Payment is taken at the time of order.
Secure checkout
Payments are processed by Stripe over an encrypted connection. We never see or store your full card number. Your order is confirmed by email within a few minutes of payment.
Free tracked shipping on every order
Processing: orders are prepared and shipped within 24 hours on business days. During peak periods (Black Friday, December), please allow up to 48 hours.
Estimated delivery times (after dispatch):
- United States: 3 to 7 business days
- Canada: 5 to 10 business days
- United Kingdom: 4 to 8 business days
- Australia and New Zealand: 6 to 10 business days
- Europe: 5 to 9 business days
- Rest of the world: 7 to 14 business days
Express option: at checkout you can choose Express Tracked Shipping for faster delivery.
Tracking: a tracking number is emailed to you as soon as your parcel ships. You can also follow your order from the “Track my order” page.
Holiday delivery: to receive an advent calendar before December 1st, we recommend ordering before November 20th (United States).
Customs and taxes: orders shipped outside the United States may be subject to local import duties or taxes, which remain the responsibility of the recipient.
Lost or damaged parcels: if your parcel is lost in transit or arrives damaged, contact us at info@tryvosk.com with your order number and photos; we will send a replacement or refund you in full.
Spartan Celestic Group LLC · 262 Chapman Rd, Suite 240, Newark, DE 19702, United States · info@tryvosk.com